Privacy Policy

1. Who We Are

WonderspacED is an educational technology platform created to spark curiosity, build foundational skills, and support lifelong learning in children. Through thoughtfully designed digital content and interactive experiences, we aim to make early education joyful, accessible, and meaningful, whether at home or in the classroom. Our platform is built with the developmental needs of young learners in mind and offers a range of age-appropriate activities that promote literacy, critical thinking, and creativity in a way that is both fun and pedagogically sound.

The Services are intended for use by children under the age of 13, but always with the consent and supervision of a parent, legal guardian, teacher, or educational institution. Thus, children may access our platform only through a child profile created by a parent, legal guardian, or educator and with their direct involvement. We shall not be liable for the unsupervised use of our Services by children below the age of 18. We are committed to creating a digital environment that is engaging, secure, and respectful of every child’s right to privacy and protection.

2. Who This Policy Applies To

This policy applies to:

• Children under 13 using our Services with parent/guardian or school permission and consent.
• Parents and legal guardians who create accounts or manage their child’s use of the Services.
• Educators and schools using WonderspacED in classroom or remote learning environments.

3. Information We Collect

We limit the information we collect from children and only collect personal information that is necessary to provide and improve our Services.

A. Information Provided by Parents or Educators:

• Parent, legal guardian, or teacher’s name and email address
• Child’s first name or nickname
• Date of birth or age range
• Parent or teacher account login credentials

We do not require children to provide their real names, addresses, phone numbers, or other personally identifiable information to use the learning features of Our Services.

B. Information Collected from Children (with appropriate consent):

• Usernames or nicknames
• Progress and performance data (e.g., quiz scores)
• Activity data (e.g., time spent learning, modules accessed)
• IP address and device information (collected automatically for security and performance)

C. Automatically Collected Data:

To ensure WonderspacED works reliably and provides the best learning experience, we collect certain technical and usage information automatically when you or your child accesses our Services. This allows us to keep the platform secure, improve functionality, and better understand user interaction with content.

When you engage with WonderspacED, information may be collected through technologies such as cookies, pixel tags, and local storage tools. This may include:

• Device type (e.g., mobile, tablet, desktop)
• Browser type and version
• Operating system and version
• Internet Protocol (IP) address and general location derived from it
• Referring or exit pages
• Unique device or browser identifiers
• Usage patterns (e.g., which features are used, session duration, or navigation paths)

We may also use analytics tools, such as Google Analytics, to help us understand traffic trends, improve educational content and design, and respond to technical issues. These tools provide insights into user engagement without identifying individual children. Learn more about Google’s practices at: http://www.google.com/policies/privacy/partners.

This information helps us to:

• Maintain platform stability and performance
• Detect and resolve errors or security issues
• Tailor features to improve learning outcomes
• Remember user preferences
• Support responsible, privacy-focused development of new features

WonderspacED does not use tracking technologies for advertising or to follow users across other Websites. All automatically collected information is used solely to support and improve the learning experience in a secure and respectful environment.

4. How We Use Personal Information

WonderspacED uses the information we collect—both directly and automatically—to deliver a safe, enriching, and personalized learning experience for children, while supporting the needs of parents, guardians, and educators. Our data use is always guided by principles of transparency, necessity, and child protection.

Specifically, we use collected information to:

• Provide and operate Our Services: Ensure the platform functions smoothly and reliably, enabling access to age-appropriate educational content and features.
• Personalize the learning experience: Adapt content and activities to suit the user’s age, learning level, preferences, and prior progress for more effective and engaging education.
• Track learning progress and support development: Record milestones, quiz results, time spent on tasks, and other progress indicators to generate meaningful feedback for parents, legal guardians, children, and teachers.
• Communicate with parents, legal guardians, and educators: Share updates on a child’s performance, provide learning tips or reminders, respond to support requests, and notify of important changes or issues.
• Ensure the safety, security, and integrity of the platform: Detect and prevent fraud, misuse, and technical errors; protect against unauthorized access; and ensure a safe environment for all users.
• Analyze Usage trends to improve the platform: Use aggregated, de-identified data to assess effective features, identify improvement opportunities, and inform new educational tools and content development.
• Comply with applicable laws and fulfill legal obligations: Respond to valid legal requests, enforce our Terms of Use, and maintain compliance with data protection and child safety regulations.

WonderspacED does not use children’s personal information for any form of marketing, advertising, or user profiling. We do not serve targeted ads and do not allow advertising networks to collect data through Our Services.

5. Parental Rights and Controls

Parents and legal guardians have the right to:

• Review the personal information collected about their child.
• Request the deletion of their child’s personal information.
• Withdraw consent and terminate their child’s use of the Services.

To exercise these rights, email us at [kindly insert email address where available] with the subject line: “Parental Privacy Request.”

6. Disclosure of Information

We do not sell, rent, or trade personal information to third parties—including advertisers or data brokers—under any circumstances. We only share limited information in the following specific and controlled situations:

• With trusted third-party service providers: We may share information with carefully selected vendors who assist us in delivering and maintaining our Services (e.g., cloud hosting, analytics, content delivery, customer support providers). These partners are contractually required to:
  • Use the information solely on our behalf.
  • Protect the information with robust security measures.
  • Comply with all applicable privacy and data protection laws.
• With schools, teachers, or educational institutions: When Services are accessed through a classroom or school setting, we may share progress data and limited usage details with authorized educators or school administrators to support teaching goals, track learning, and comply with school oversight requirements.
• To comply with legal obligations: We may disclose personal information if legally required, such as in response to a subpoena, court order, or valid request from law enforcement or a government authority. In such cases, disclosure will be limited to what is strictly necessary, and affected parties will be notified where possible, unless legally prohibited.
• In the event of a business transaction: If WonderspacED is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. However, we will require the receiving party to honor the commitments in this Privacy Policy, or provide users with notice and choices if their data will be handled differently.

We take every reasonable measure to ensure that any sharing of personal information is limited, lawful, and done with your child’s best interests in mind.

7. Privacy of Children

At WonderspacED, protecting the privacy of young learners is fundamental to our mission. Our platform is designed with care to ensure children’s personal information is handled with the highest level of responsibility and transparency.

No Direct Accounts for Children:

Children under 13 are not permitted to create their accounts on WonderspacED without adult supervision. All child interactions with the Service must be initiated and managed by a parent, legal guardian, or authorized educator. We do not knowingly collect personal information from children under 13 without verifiable parental, legal guardian, or school consent. If you believe a child has used our service independently or we have collected personal data without appropriate permissions, please contact us immediately so we can take prompt action, including deletion of the data.

Parent and School-Supervised Use:

Parents, legal guardians, or educators who sign up for WonderspacED can create individual child profiles within their account. These profiles allow children to access age-appropriate learning content under adult supervision. Similarly, educators and schools may use the platform in a classroom setting, with necessary permissions and in accordance with applicable privacy laws.

How We Use Child Profile Information:

We use information from child profiles to:

• Deliver tailored learning experiences.
• Track progress, achievements, and areas for improvement.
• Provide feedback to parents, legal guardians, and educators.
• Maintain the security and integrity of our platform.

Parental Rights and Controls:

Parents and guardians can access, review, or update their child’s profile information at any time by logging into their WonderspacED account. If you wish to delete your child’s data, you may contact us at [kindly insert email address where available], and we will process your request promptly.

8. Third-Party Services

We do not allow third-party behavioral advertising on our Services. We may use third-party analytics tools (e.g., Google Analytics for Firebase) to evaluate and improve performance, but these tools are configured not to collect personally identifiable data from children. Links to external sites are provided for educational enrichment but are reviewed carefully. We encourage parents to supervise access to third-party content.

9. Data Security

We implement industry-standard security measures designed to safeguard data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted communications using HTTPS
• Secure password protection and multi-factor authentication
• Regular security audits, threat assessments, and system monitoring
• Role-based access controls to restrict internal access to personal data

Although we employ best-in-class practices and continuously update our systems to reflect evolving security standards, no method of transmission over the internet or electronic storage is completely secure. This means, despite our efforts, we cannot guarantee absolute security. However, we remain deeply committed to protecting your information and will promptly investigate and respond to any suspected security breach. Our goal is to maintain a safe environment where your child can learn and explore with confidence.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, support educational goals, comply with legal obligations, enforce our policies, and resolve disputes.

When personal information is no longer needed for these purposes, or upon verified request from a parent, legal guardian, or educational institution, we will delete the said personal information from our active systems within a reasonable period. In cases where full deletion is not immediately possible (for example, due to data backup or archival systems), we will ensure that the information is securely stored and isolated from any further processing until it can be permanently removed.

We are committed to honoring requests to access, update, or delete personal information, and we provide tools or support channels to facilitate these rights in accordance with applicable privacy laws and best practices. If you wish to request deletion of an account or personal data, please contact us at [kindly insert email address where available].

11. International Users

Our Services are operated and managed from Ghana, and the personal information we collect is processed and stored in accordance with the laws and data protection standards of Ghana. If you are accessing our Services from a location outside of Ghana, please be aware that your information may be transferred to, stored, and processed on servers located in a country that may not provide the same level of data protection as your home jurisdiction.

By using our Services and providing your information, you acknowledge and consent to this transfer, processing, and storage of your personal information or child’s personal information in accordance with this Privacy Policy. We take appropriate safeguards to ensure that personal data is handled securely and in compliance with applicable international data protection laws, including but not limited to contractual protections and data minimization principles. If you have questions about how your data is handled across borders, or wish to exercise your rights under applicable international privacy laws, you may contact us at [kindly insert email address where available].

12. Changes to This Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will provide notice in a clear and timely manner, such as by posting an updated version on our Website with a revised “Last Updated” date, and where appropriate, by sending an email notification to parents, guardians, or educational institutions who have provided contact information.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect and manage your personal information. Your continued use of the Services after any changes signifies your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your child’s data, please contact:

WonderspacED Privacy Team

Email: info@wonderspaced.com

Website: https://wonderspaced.com

14. Notice to Schools and Educators

If you are using WonderspacED on behalf of a school, you represent and warrant that you are authorized to do so and that you have the authority to agree to this Privacy Policy on the school’s behalf. You further represent that you have obtained all necessary parental or legal guardian consents for the collection and use of personal information from students, as required by applicable data protection and privacy laws in your jurisdiction.

15. Your Consent

By accessing or using our Services, or by permitting your child to do so, you confirm that you have read and understood this Privacy Policy. You acknowledge and agree to the collection, use, disclosure, and safeguarding of personal information as described herein. Where applicable, your consent serves as authorization for WonderspacED to process your child’s information in accordance with this Policy and relevant data protection laws.